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Our Big News!

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In the Press

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Key People

Merlin Jensen


Merlin joined Complete Recovery after a distinguished career in the telecommunications industry including leading roles in operations and sales. His deep strategic and business understanding uniquely positions him to lead across industry verticals and service offerings.

Aaron Meier

President & Co-Founder

Aaron co-founded Complete Recovery over 17 years ago with the vision of helping clients to fully embrace a complete customer lifecycle including onboarding, customer retention and recovery, and equipment and asset recovery.

Lori Recker

Chief Revenue Officer

Lori has 28+ years of client-driven experience in the contact center space across multiple verticals and industries. Not only does she have management experience growing revenue, and overseeing the daily tasks of recruiting, training, quality assurance, operations, and client relations, but she has also done all of these jobs herself.

Chuck Krivanek

Primary People Person

Maybe it was his volunteer time with the Peace Corps, or the fact that he’s a lifelong platelet donor, or maybe it’s because he fosters dogs for Best Friends Animal Society. Whatever the reason, Chuck cares deeply about people, making him the perfect fit for his role in Complete Recovery.