A leadership crew with experience grounded in providing business value.
Community
We care and invest in our communities, valuing diversity and treating each other with dignity and respect.
Reliable
We create a solid foundation that supports growth ensuring we remain durable, accurate and innovative.
Collaborative
We work together to win together, have a positive attitude, are solutions oriented, share best practices and have fun.
Integrity
We do the right thing and are ethical in our decision making. We are honest and transparent with each other.
Success
We lead by setting realistic measured goals to validate forward progress, then hold ourselves accountable as we strive for excellence.
History:
Complete Recovery is a leader in contact call center services including reverse supply chain management and customer experience outsourcing.
Twice on the Inc 5000 Fastest Growing Companies list and graduates of Goldman Sachs 10,000 Business Initiative, Complete Recovery has been on the forefront of developing programs to assist customers in the recovery and resolution of client-owned assets and the return of defective or unneeded items.

Merlin Jensen
CEO

Jake Payne
Vice President, Technology & Information Systems

Wally Jensen
Vice President, Finance

Darrell Alsup
Director of Business Development

Lulu Latu
Sr Manager of Development

Lori Recker
Chief Revenue Officer

Aaron Meier
President & Co-Founder

Luke Eichbauer
Vice President, Call Center Operations

Trent Goddard
Director of Business Development

Alex Nickle
Director Of Client Relations

Mariam Green
Executive Assistant